
Salon & Spa Management
Tackling Difficult Conversations Head-On with Respect and Clarity
Did you know that 60% of owners report a loss in engagement, productivity, and turnover due to poor leadership? If you can relate to this, it’s probably because like most owners, you weren’t taught how to properly lead your team. Yes, we all want to be natural born leaders as an owner but only about one third of business owners are. The other two thirds learn on-the-go or have no experience with leadership at all.