by Empowering You Consulting | Oct 19, 2017 | Salon & Spa Customer Care, Salon & Spa Management
I’m always visiting new salons and spas just to check out what people are doing in the cities I visit. And I cannot tell you the number of times people fail during their service cycle. For example, I once had a great salon visit, but my lasting memory was how...
by Empowering You Consulting | Sep 27, 2017 | Salon & Spa Management
Let’s face it: As business owners, interviewing goes with the territory. We are always looking to replace a key stylist or service provider, looking to improve our front desks, add on new assistance to grow into lifelong team members, etc. Yes, interviewing is...
by Empowering You Consulting | Sep 14, 2017 | Salon & Spa Management
Have you ever hired someone only for the person to turn out to be a total dud? Hiring the wrong people is a HUGE waste of time, resources, and money (and not to mention your sanity). Every business experiences turnover, but by mastering the interview process you can...
by Empowering You Consulting | Aug 23, 2017 | Salon & Spa Management
Fun Equals Success There’s a lot of talk about work-life balance and job satisfaction, but there’s one thing that many owners, managers, team leaders and even coaches forget about… FUN! Now, I know that the traditional business model says that work...
by Empowering You Consulting | Aug 10, 2017 | Salon & Spa Management
Does your workplace foster an environment and team culture that’s fun? If not (or if you’re not sure), it could be jeopardizing your business. We believe in hard work, but we also believe that you can have fun doing it! Having fun can help you…...
by Empowering You Consulting | Jul 26, 2017 | Salon & Spa Management
“Who’s on First?” If you haven’t ever seen the Abbott & Costello skit, make sure you watch it. It’s a great depiction of the problems that poor communication can wreak on a business. PURE CHAOS. At some point every business owner...
by Empowering You Consulting | Jul 10, 2017 | Salon & Spa Management
What’s the communication like on your team? When we speak to salon/spa owners and managers, the response varies greatly depending on what type of leadership practices they have in place. Do you wish your team had better communication? Have you ever found...
by Empowering You Consulting | May 25, 2017 | Salon & Spa Management
As a business coach, one of the most common challenges I see in our industry is service providers not knowing their professional worth. I often wonder why a select few are able to charge premium prices for their services, while so many salon professionals struggle to...
by Empowering You Consulting | May 9, 2017 | Salon & Spa Management
Take a moment to ask yourselves the questions below: Do you ever wonder why some service providers can charge so much? Would you like to increase your earning potential? Are you interested in moving forward in your career or business? If you answered “YES” to any of...
by Empowering You Consulting | Apr 18, 2017 | Salon & Spa Customer Care
Attracting new customers is a critical process of our business for continued growth. I guess you could even go so far as to say that attracting new customers is the lifeline of our salons & spas. We are always looking for new ways to bring in new life into our...
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