by Empowering You Consulting | Aug 11, 2020 | Salon & Spa Customer Care, Salon & Spa Management
Did you know that the cost of doing business increases by 3% each year? As a consumer in today’s society, we know that this is going to happen in all industries. So, why is it so hard for salon and spa owners to raise their prices? For some, it may be that they were...
by Empowering You Consulting | May 7, 2020 | Salon & Spa Customer Care, Salon & Spa Management, Salon & Spa Marketing
None of us knew coming into 2020 that we would have to re-plan and reset the way we do business. Now that many salons and spas across the nation are starting to reopen, it’s time we prepare ourselves and know when and how to put our plan into action. Watch this...
by Empowering You Consulting | Dec 10, 2019 | Salon & Spa Customer Care
I’ve got a couple of questions for you… Did you know that most salon and spa clients buy products within 24-48 hours of leaving your salon? Now, the next question is… are they buying from you? Watch this video to learn how to get the sale (without being...
by Empowering You Consulting | Oct 24, 2019 | Salon & Spa Customer Care
Did you know that it’s 6 to 7 times more expensive to land a new customer than to keep a current one? In order to stay in business, salons and spas need to be rock stars at retaining clientele. If you don’t have specific processes in place to get customers to stay,...
by Empowering You Consulting | Aug 8, 2019 | Salon & Spa Customer Care, Salon & Spa Management, Salon & Spa Marketing
Have you been looking for the secret to salon or spa success? Look no further than your own front desk. It’s true, your own front desk isn’t just the place where your cash register lives, it’s the heart of your salon or spa’s finances. Well, it is if you’re running it...
by Empowering You Consulting | Nov 27, 2018 | Salon & Spa Customer Care, Salon & Spa Marketing
Up-selling, prebooking, and retailing are probably terms that you are quite familiar with; these terms have been around for years. More than likely when you were in school, your instructor taught a lesson or two around these skills. As you began working in your first...
