Motivate Your Salon Team..Or Else
A thriving salon or spa is not only built on exceptional services and a welcoming atmosphere but also on the foundation of strong leadership. Effective leadership within the beauty biz is crucial for motivating and driving salon and spa teams…
Don’t Let the Grinch Steal Your Profits – Healthy Boundaries
Watch out! The Grinch isn’t only out here stealing Christmas…he’s out for your joy and your freedom too. When it comes to making money, we don’t often think about “boundaries” as being an issue. We all have set boundaries, healthy…
Pricing Decoded: Make What You Deserve
Did you know that the cost of doing business increases by 3% each year? As a consumer in today’s society, we know that this is going to happen in all industries. So, why is it so hard for salon and…
Predictable Success: How to Achieve a Strong Comeback for 2020
None of us knew coming into 2020 that we would have to re-plan and reset the way we do business. Now that many salons and spas across the nation are starting to reopen, it’s time we prepare ourselves and know…
How to Get Your Clients to Say “YES!”
I’ve got a couple of questions for you… Did you know that most salon and spa clients buy products within 24-48 hours of leaving your salon? Now, the next question is… are they buying from you? Watch this video to…
The Best-Kept Secret to WOW Customer Service
Did you know that it’s 6 to 7 times more expensive to land a new customer than to keep a current one? In order to stay in business, salons and spas need to be rock stars at retaining clientele. If…
The Real Role of the Front Desk
Have you been looking for the secret to salon or spa success? Look no further than your own front desk. It’s true, your own front desk isn’t just the place where your cash register lives, it’s the heart of your…
3 Simple Tips To Help You Earn More
Up-selling, prebooking, and retailing are probably terms that you are quite familiar with; these terms have been around for years. More than likely when you were in school, your instructor taught a lesson or two around these skills. As you…
The Booking Game That Will Double Your $$$
There are lots of little tips I love to give our clients about ways to double their revenue for the day. A few small improvements here and there will add up over the course of a month and even more…
100% Filled Appointment Book is a Possibility
Let’s face it, even the most popular salons/spas have slow periods of business. But the BEST salons know how to manage their books so that they stay as close to 100% filled as possible. It’s easy for every salon/spa owner…