Business insights for salon & spa owners
Practical strategies for leadership, marketing, client care, and profitability from high-revenue salon owners and nationally recognized industry coaches.
Fresh from the blog
How to Raise Your Salon’s Prebooking Rate Without Being Pushy
Every few weeks an owner tells me some version of the same thing. “We need more new clients.” Then I look at their numbers and the real story is sitting right there: plenty of people are coming in. They’re just…
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Marketing to Your Next Generation of Clients
Is your marketing/branding ready to attract the largest generation of new clients? Are you still placing ads in local magazines/newspapers? Did you know you have the largest generation coming your way for services, treatments and products? That’s…
Whats Your Image Telling Your Clients?
Do you know what your personal brand is saying about you? Are you looking to attract new clients? Do you every wonder why clients don’t return to you? If you answered "YES" to any of these questions, then it might…
Defeat the Fear of No!
Is your team not asking salon guests to add on additional services? Is your team not asking salon guests to purchase take home products? More than likely they are fearful of being told NO. If you answered "YES" to…
Make More Money
Do you want to see more revenue coming through your salon/spa doors? Are throwing away your hard earned money on advertising and expensive marking programs? Are you a service provider and you just can’t earn a decent living working…
Retail Made Easy!
Have ever lost retail sales because your team isn’t educating or asking your clients on take home care products? Have you ever lost retail sales because your team lacks confidence or motivation to make the sale? If you answered "YES"…
Retain Your Clients Now!
Do you know your Salons retention rate? Did you know that the average person spends over $400,000 in services over a lifetime? Do you know the reasons why you’re losing clients? If you answered NO! It’s time to start taking…
Upsell and Making More Money!
As an owner do you find yourself wanting to see more revenue on your books? Do you hear from your service team they want to earn more money or that they want to raise their prices to earn more money?…
Attract New Clients
Does your salon have enough clients? Are your books 100% full each and every day? Are your service providers earning the kind of money they dreamed of? Let me guess the answer is NO. If you answered NO, then it’s…
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