Business insights for salon & spa owners
Practical strategies for leadership, marketing, client care, and profitability from high-revenue salon owners and nationally recognized industry coaches.
Fresh from the blog

How to Raise Your Salon’s Prebooking Rate Without Being Pushy
Every few weeks an owner tells me some version of the same thing. “We need more new clients.” Then I look at their numbers and the real story is sitting right there: plenty of people are coming in. They’re just…
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Did You Miss It? Link to the Webinar!
Our Rapid Revenue webinar was a powerful one and we’re sorry we missed you in the audience. But we want to make sure you have the tools to reach your goals, so we’ve included a link to a recording of…
Your Culture is Your Brand
Have you ever wondered how companies like Starbucks, Apple, and Southwest Airlines have created such brand awareness? Do you find yourself continuing trying to define your salon/spa's culture? Would you love to have every team member living…
Master the Power of Referrals
One of the most effective ways to build your client base is through referrals. Yes, good old word of mouth. Ask any successful salon owner/service provider where most of their businesses comes from, and the majority will tell you word…
Create a Powerful Personal Brand
Do you want to increase your client base? Have you ever said “I’m a better stylist than they are, why do they have more clients than me?" If you answered YES to either of those questions, creating a powerful personal…
Take Control of Your Life
You can admit it: some days it’s difficult to prioritize. Especially when everything is important. And if you’re like most people, when you get into this situation, you freeze up, you get stuck, you don’t quite know how to move forward….
Motivating Retail Sales through Sales Contests
Employee motivation is one of the most important single manageable factors for success and profitability in any business. Let’s be honest: in a perfect world your team would automatically sell retail and achieve their goals because it’s part of…
Sell More Retail with these Powerful Tips
Would you like to increase your salon revenue? Do you want your team to sell more retail? Does your team take the approach to retailing as being a sales person or being pushy? If you answered YES to any…
Increase Your Earnings by Knowing the Power of your Average Service Ticket
One of the easiest ways to increase your earnings in the salon/spa is to know your numbers. Knowing your numbers can be extremely motivating and will help you measure your progress. Knowing what your Average Ticket Totals is a great…
Make More Money in 5 Minutes or Less!
Do you want to earn more money? If we could show you how to increase your revenue in 5 minutes would that be of interest? Do you currently perform a client consultation? If you answered YES to any of…
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