Are You Asking Your Team the Right Questions?
It’s hard to believe we are more than halfway through 2018, and around here that means it’s mid-year review time. I always like to think of mid-year reviews as the half-time huddle of your salon/spa’s performance Superbowl. Mid-year check-ins can…
The C-Word That’s More Important Than Cut or Color
When I ask industry professionals what the most important skills are in the beauty and wellness industry, their answer is usually “technical skills”. Certainly, being adept with your shears is important. But even more important are a person’s communication skills….