“Who’s on First?” If you haven’t ever seen the Abbott & Costello skit, make sure you watch it. It’s a great depiction of the problems that poor communication can wreak on a business. PURE CHAOS. At some point every business owner...
What’s the communication like on your team? When we speak to salon/spa owners and managers, the response varies greatly depending on what type of leadership practices they have in place. Do you wish your team had better communication? Have you ever found...