Business insights for salon & spa owners
Practical strategies for leadership, marketing, client care, and profitability from high-revenue salon owners and nationally recognized industry coaches.
Fresh from the blog
How to Raise Your Salon’s Prebooking Rate Without Being Pushy
Every few weeks an owner tells me some version of the same thing. “We need more new clients.” Then I look at their numbers and the real story is sitting right there: plenty of people are coming in. They’re just…
Browse the archive
Every article, newest first. Use the page numbers below the grid to reach older posts.
Create Your 2018 Vision (And Steps to Achieve It)
January is always a great time for spa and salon owners to regroup and restart. It’s the time of year when you should reflect on where you have been, identify what you accomplished, and more importantly, a time to vision…
[VIDEO] Restart and Regroup Your Salon/Spa in the New Year
Phew! Can you believe it? The busy holiday season has come to an end. It’s time to sit back, take a deep breath and relax. Or is it? If you’re looking to grow your business in 2018… to make more…
Your Marketing Plan Template for 2018
Happy Holidays! If you’re like me, you’re still finding it hard to believe that it’s nearing the end of 2018. While the holidays can be a busy time of year for us in the salon/spa, you still need to set…
[VIDEO] Your Year-End Checklist
Are you ready to close the year out strong? Even though I’m sure this is a busy month for you, it’s important to make sure that you’re ready for the year end… especially when it comes to your numbers. Are…
[Video] It’s not too late for this
We’ve got a few key questions for you… Are you ready for 2018? Do you have your business plan in place for a successful 2018? In past years, have you facilitated successful planning meetings and get your entire team involved…
Your 2018 Planning Meeting Guide
It’s hard to believe that we are already thinking about 2018 when we still have over a month left in 2017. However, now is the time to begin having your 2018 planning meetings. If you wait until January, it’s too…
Free Tool: Optimize Your Salon or Spa’s Service Cycle
Service Cycle aren’t a new concept to businesses. As a matter of fact, every business that provides services has their own unique cycle. If you’re not familiar with the term, it’s a tool that helps illustrate the end to end…
Does Your Service Cycle Suck?
I’m always visiting new salons and spas just to check out what people are doing in the cities I visit. And I cannot tell you the number of times people fail during their service cycle. For example, I once had…
Hiring? Ask the Right Questions for the Perfect Team Addition
Let’s face it: As business owners, interviewing goes with the territory. We are always looking to replace a key stylist or service provider, looking to improve our front desks, add on new assistance to grow into lifelong team members, etc….
Ready to build a more profitable salon or spa?
Schedule a strategy session with an Empowering You coach to identify the priorities that will move your business forward.