
The Real Role of the Front Desk
Have you been looking for the secret to salon or spa success? Look no further than your own front desk. It’s true, your own front desk isn’t just the place where your cash register lives, it’s the heart of your…

Have you been looking for the secret to salon or spa success? Look no further than your own front desk. It’s true, your own front desk isn’t just the place where your cash register lives, it’s the heart of your…
We’ve talked a lot about leadership and why it’s so critical. As the captain of your salon or spa’s ship, you alone are responsible for leading your team to greatness. But, what steps or actions are you taking to get…
As business coaches, we are often asked: “What do I need to do to have a successful and profitable business?” I wish there were a simple answer, as no two businesses are exactly the same. However, we always tell our…

There are lots of little tips I love to give our clients about ways to double their revenue for the day. A few small improvements here and there will add up over the course of a month and even more…

It’s hard to believe we are more than halfway through 2018, and around here that means it’s mid-year review time. I always like to think of mid-year reviews as the half-time huddle of your salon/spa’s performance Superbowl. Mid-year check-ins can…
When I ask industry professionals what the most important skills are in the beauty and wellness industry, their answer is usually “technical skills”. Certainly, being adept with your shears is important. But even more important are a person’s communication skills….
January is always a great time for spa and salon owners to regroup and restart. It’s the time of year when you should reflect on where you have been, identify what you accomplished, and more importantly, a time to vision…
Phew! Can you believe it? The busy holiday season has come to an end. It’s time to sit back, take a deep breath and relax. Or is it? If you’re looking to grow your business in 2018… to make more…
We’ve got a few key questions for you… Are you ready for 2018? Do you have your business plan in place for a successful 2018? In past years, have you facilitated successful planning meetings and get your entire team involved…
It’s hard to believe that we are already thinking about 2018 when we still have over a month left in 2017. However, now is the time to begin having your 2018 planning meetings. If you wait until January, it’s too…
Schedule a strategy session with an Empowering You coach to identify the priorities that will move your business forward.