What’s Your Salon’s Grade? (Take this assessment)
As business coaches, we are often asked: “What do I need to do to have a successful and profitable business?” I wish there were a simple answer, as no two businesses are exactly the same. However, we always tell our…
The Booking Game That Will Double Your $$$
There are lots of little tips I love to give our clients about ways to double their revenue for the day. A few small improvements here and there will add up over the course of a month and even more…
Are You Asking Your Team the Right Questions?
It’s hard to believe we are more than halfway through 2018, and around here that means it’s mid-year review time. I always like to think of mid-year reviews as the half-time huddle of your salon/spa’s performance Superbowl. Mid-year check-ins can…
The C-Word That’s More Important Than Cut or Color
When I ask industry professionals what the most important skills are in the beauty and wellness industry, their answer is usually “technical skills”. Certainly, being adept with your shears is important. But even more important are a person’s communication skills….
Create Your 2018 Vision (And Steps to Achieve It)
January is always a great time for spa and salon owners to regroup and restart. It’s the time of year when you should reflect on where you have been, identify what you accomplished, and more importantly, a time to vision…
[VIDEO] Restart and Regroup Your Salon/Spa in the New Year
Phew! Can you believe it? The busy holiday season has come to an end. It’s time to sit back, take a deep breath and relax. Or is it? If you’re looking to grow your business in 2018… to make more…
[Video] It’s not too late for this
We’ve got a few key questions for you… Are you ready for 2018? Do you have your business plan in place for a successful 2018? In past years, have you facilitated successful planning meetings and get your entire team involved…
Your 2018 Planning Meeting Guide
It’s hard to believe that we are already thinking about 2018 when we still have over a month left in 2017. However, now is the time to begin having your 2018 planning meetings. If you wait until January, it’s too…
Free Tool: Optimize Your Salon or Spa’s Service Cycle
Service Cycle aren’t a new concept to businesses. As a matter of fact, every business that provides services has their own unique cycle. If you’re not familiar with the term, it’s a tool that helps illustrate the end to end…
Does Your Service Cycle Suck?
I’m always visiting new salons and spas just to check out what people are doing in the cities I visit. And I cannot tell you the number of times people fail during their service cycle. For example, I once had…