Pricing Decoded: Make What You Deserve

Did you know that the cost of doing business increases by 3% each year? As a consumer in today’s society, we know that this is going to happen in all industries. So, why is it so hard for salon and…

Tackling Difficult Conversations Head-On with Respect and Clarity

Did you know that 60% of owners report a loss in engagement, productivity, and turnover due to poor leadership? If you can relate to this, it’s probably because like most owners, you weren’t taught how to properly lead your team. Yes, we all want to be natural born leaders as an owner but only about one third of business owners are. The other two thirds learn on-the-go or have no experience with leadership at all.

12 Reasons You Need a Manager

Have you ever experienced feeling like you’re the plate spinner, constantly juggling tasks and responsibilities, striving to maintain balance and prevent everything from collapsing? Perhaps you’ve found yourself thinking, “It might be simpler if I handled it alone” or “I…

THRIVE: Your Guide to Profits, Power, & Prosperity

It’s time to get real about what you want out of 2020! Profits are PLANNED, success is PLANNED, and it’s time to outline the action steps that will lead you there.  Not sure where to start? You’re not alone. We…

Why You Need to Take Time Away From Your Salon or Spa

One of the biggest profit-killing mistakes that salon and spa owners make is to let burnout dictate how much money they make. Your passion should be fueling your profits, not destroying them! The moment you let your passion fizzle out…

How to Leverage Teamwork to Move Past Your Competition

As salon and spa owners, we’re often so focused on the latest beauty trends and creating effective marketing that we take our eyes off the one thing that really matters. PEOPLE. We all know how important client satisfaction is, but…

The Real Role of the Front Desk

Have you been looking for the secret to salon or spa success? Look no further than your own front desk. It’s true, your own front desk isn’t just the place where your cash register lives, it’s the heart of your…

What Salon and Spa Owners Should Focus on Daily

We’ve talked a lot about leadership and why it’s so critical. As the captain of your salon or spa’s ship, you alone are responsible for leading your team to greatness. But, what steps or actions are you taking to get…