Business insights for salon & spa owners
Practical strategies for leadership, marketing, client care, and profitability from high-revenue salon owners and nationally recognized industry coaches.
Fresh from the blog

How to Raise Your Salon’s Prebooking Rate Without Being Pushy
Every few weeks an owner tells me some version of the same thing. “We need more new clients.” Then I look at their numbers and the real story is sitting right there: plenty of people are coming in. They’re just…
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4 simple ways to showing your clients that you love and appreciate them:
Thank your customers – A simple thank you goes a long way. Thoughtful and unexpected thank you notes can be sent after client’s appointments, after a major purchase of retail or just to say thank you and to show how…
Action Plans Make GOALS happen!
Action Plans are the number one secret to effective goal setting. Achieving your goals doesn’t require brilliance or talent. It does, however, require determination, and a realistic Action Plan. Through affective planning and developing realistic Action Plans for each or…
7 easy tips for more balance in work and life.
Set Goals – Goals provide us with a general direction for our lives. Begin by dividing your goals into three main areas – personal, professional, and financial. Clarify Objectives – Setting objectives for our goals will assist not only accomplishing…
Marketing within our Salons and Spas
Before we go down this path of new exciting ways to market to new guest, lets educate ourselves on the difference between advertising and marketing! Have you ever found yourself asking the question “what exactly is the difference between marketing…
PROFITABILITY – How much should I be charging? Why are some salons and spas NOT profitable?
If you answer yes to any of the following questions below, this article will assist you answering the age old questions “how much should I be charging”. • Do you personally know whether your prices are adequate for your business…
How to Hire the Next Rockstar
Do you ever wonder how you can find a great employee just like you? Some of the hardest things a salon owner has to do are recruit, hire and train a new employee. How can you find the right personality…
Ten steps to success
10 Steps to Business SuccessPeople often wonder how highly successful small business owners make a large amount of money each year. They often want to know the secrets to being successful. Here are ten habits of highly successful small business…
What is your personal qualities?
Leaders are Learners In a recent extensive survey conducted of 90 top business leaders, one of the questions proposed to the group was:”What personal qualities are most important in running your business effectively?”Charisma, “dressing for success”, time management and many…
Invetory Control
The cost of lost sales While many smaller retailers think that they need more inventory to be sure they don’t miss any sales, the reality is that too much inventory almost always leads to lost sales. This is where having…
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