Business insights for salon & spa owners
Practical strategies for leadership, marketing, client care, and profitability from high-revenue salon owners and nationally recognized industry coaches.
Fresh from the blog

How to Raise Your Salon’s Prebooking Rate Without Being Pushy
Every few weeks an owner tells me some version of the same thing. “We need more new clients.” Then I look at their numbers and the real story is sitting right there: plenty of people are coming in. They’re just…
Browse the archive
Every article, newest first. Use the page numbers below the grid to reach older posts.

3 Tips for Surviving a Recession at Your Salon
There’s a commonly held myth that the beauty industry is recession proof. The so-called “lipstick effect” – where clients will still spend on beauty services and products even if cash is getting low – is true, but only to a…

Turnover Troubles: Four Fixes for Quiet Quitting at Your Salon or Spa
“Quiet Quitting” has overtaken “The Great Resignation” as the most current problem employers face in the workplace today including at salons across the country. Where The Great Resignation has workers quitting their current jobs to pursue a passion project or…
From Burnout to Breakthroughs
The third-quarter slump shows up like clockwork every August. It’s the peak of summer heat. September is now here but the changing of the calendar doesn’t do anything about how busy – even overwhelmed – we can find ourselves. School…
Beauty Boss Talk Ep 3: How VaneSa grew her average service ticket by 113%
Empowering You coach and consultant Kim Gibson sits down with salon owner and boss babe VaneSa Martinez where they chat about VaneSa’s journey from being known as the “cheap salon” in the area to now more than doubling (113.6%) her…
6 Proven Steps to Financial Success in Your Salon or Spa
Financial freedom can mean a multitude of different things. Maybe for some it’s paying off debt. Maybe it’s buying a house, or even moving out of your parent’s house. Or maybe it’s having the freedom of not being tied down…

7-Figure Profit Plan
Did you know that 95% of owners don’t pay themselves a paycheck or they earn less than what they could at a job? Crazy, right? A lot of us were taught that the harder you work, the more money you…

Stop Being a Crappy Manager – 5 Strategies to Lead Like a True CEO
Does chaos and scatter brain feel like second nature to you? Attention owners: it’s time to stop normalizing being a busy bee! I’m sure when you bought your business, you didn’t sing up to be the operations manager, marketing manager,…

Year of 2021 & Creating 2022
Good riddance 2021 and hello 2022! Whether you will be popping champagne on NYE or sound asleep (we don’t blame you after the year we’ve had) it’s the perfect time of year to sit down and reflect on this past…

Your Holiday Gift Guide
HO HO HOLY MOLY, holiday shopping can be so overwhelming! If there’s one thing that makes it easier, it’s a gift guide. Are you looking for the PERFECT gift-guide to dazzle your team and even yourself? Look no further. Let’s…
Ready to build a more profitable salon or spa?
Schedule a strategy session with an Empowering You coach to identify the priorities that will move your business forward.