Business insights for salon & spa owners
Practical strategies for leadership, marketing, client care, and profitability from high-revenue salon owners and nationally recognized industry coaches.
Fresh from the blog
How to Raise Your Salon’s Prebooking Rate Without Being Pushy
Every few weeks an owner tells me some version of the same thing. “We need more new clients.” Then I look at their numbers and the real story is sitting right there: plenty of people are coming in. They’re just…
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3 Easy Last Minute Holiday Money-Making Strategies
It’s the most wonderful time of the year! Well, kind of. The holiday season, as we all know, is supposed to be one of the busiest times of the year for salon and spa owners. Not only are we having…
From Bankrupt to Booming
“Having money isn’t everything, not having it is.” ~Kanye West Did you know that 74% of all businesses in the United States are NOT profitable? Why is your salon or spa not profitable? The culprit is usually one or more…
Pricing Decoded: Make What You Deserve
Did you know that the cost of doing business increases by 3% each year? As a consumer in today’s society, we know that this is going to happen in all industries. So, why is it so hard for salon and…
3 Ways to Use Instagram to Get Clients After the Pandemic
Salons and spas across America are opening up right now and are struggling to make ends meet. After being closed for so long, small business owners are getting hit the hardest… and if you’re one of them, you may be wondering…
Tackling Difficult Conversations Head-On with Respect and Clarity
Did you know that 60% of owners report a loss in engagement, productivity, and turnover due to poor leadership? If you can relate to this, it’s probably because like most owners, you weren’t taught how to properly lead your team. Yes, we all want to be natural born leaders as an owner but only about one third of business owners are. The other two thirds learn on-the-go or have no experience with leadership at all.
12 Reasons You Need a Manager
Have you ever experienced feeling like you’re the plate spinner, constantly juggling tasks and responsibilities, striving to maintain balance and prevent everything from collapsing? Perhaps you’ve found yourself thinking, “It might be simpler if I handled it alone” or “I…
Predictable Success: How to Achieve a Strong Comeback for 2020
None of us knew coming into 2020 that we would have to re-plan and reset the way we do business. Now that many salons and spas across the nation are starting to reopen, it’s time we prepare ourselves and know…
Where Does the Money Go? Understanding How to Optimize Revenue as a Team
Did you know that 74% of businesses in the US are not profitable? More specifically, salons and spas are not profitable. Watch this video and see why we’re suffering and learn ways to get out of the hole:Use this handout…
All Aboard! Social Media Strategy as a Team Effort
We’re so used to seeing our clients’ faces all the time and being able to share in their joy afterproviding them with our services. Right now, we can’t physically do these things so we have to work with what we’ve…
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