by Empowering You Consulting | Mar 30, 2018 | Salon & Spa Customer Care, Salon & Spa Marketing
“Would you like fries with that?” Upselling exists in many forms, but the principle remains the same. Offer customers the opportunity to purchase additional items to benefit, enhance, and support their current purchases or experiences. Companies like...
by Empowering You Consulting | Mar 14, 2018 | Salon & Spa Customer Care, Salon & Spa Marketing
If there’s one thing that all salon and spas need, it’s to have full appointment books. Unfortunately, most beauty businesses struggle to keep their books 100% full and have no plan (or a lousy one) to bring new clients through the doors. And with the...