by Empowering You Consulting | Mar 20, 2017 | Salon & Spa Customer Care
Clients don’t come back to your salon/spa for many reasons: price, convenience, service, scheduling, disaffection… just to name a few. The cold, hard fact is that we do lose them! Research shows that it costs more to obtain new clients than it does to keep...
by Empowering You Consulting | Mar 7, 2017 | Salon & Spa Customer Care
Take a quick moment and answer the following questions: Do you ever find yourself asking “where did those clients go?” Would you like to retain the clients that seem to have dropped off the face of the planet? Are you looking for ways to increase your...