by Empowering You Consulting | Oct 30, 2017 | Salon & Spa Customer Care, Salon & Spa Management
Service Cycle aren’t a new concept to businesses. As a matter of fact, every business that provides services has their own unique cycle. If you’re not familiar with the term, it’s a tool that helps illustrate the end to end interaction your salon...
by Empowering You Consulting | Oct 19, 2017 | Salon & Spa Customer Care, Salon & Spa Management
I’m always visiting new salons and spas just to check out what people are doing in the cities I visit. And I cannot tell you the number of times people fail during their service cycle. For example, I once had a great salon visit, but my lasting memory was how...
