by Amy Carter | Feb 14, 2013 | Uncategorized
It’s that time of year, once again! After all of the hustle and bustle from the busy holiday is season has come to a close and the long winter daylight savings is amongst us. You may be finding that your team members are feeling a little unmotivated....
by Amy Carter | Nov 19, 2012 | Uncategorized
As we begin to wrap up the year and look forward to a New Year we need to start considering how to keep our salons and spa’s busy during the slow winter months of January and February. Let’s face it now that busy season will be ending soon, our...
by Amy Carter | Nov 19, 2012 | Uncategorized
Gearing up for a busy holiday season – Educate staff on how to provide first class service With less than 8 weeks away from your busiest season – now is the time to begin training your staff on the value and the importance of providing first class...
by Amy Carter | Sep 20, 2012 | Uncategorized
As Salon/Spa owners, managers, and/or directors we all have one thing in common and that is to create a winning team. The challenge is how do we create a winning team or perhaps it’s how do I coach my team to become a winning team. The answer is this...
by Amy Carter | Jul 13, 2012 | Uncategorized
Well my friends its July again and that means one thing… It's time to do your mid-year assessment of your team's accomplishments. That's correct there is only 6 months left in this year. The question is are you and your team on target to meet the...
by Amy Carter | Jun 22, 2012 | Uncategorized
Follow this easy formula to train your staff on just about anything in your Salon/Spa. Simply follow the “tell them what you’re going to tell them, tell them and tell them what you just told them” method. Instructions Tell Them What...