How to deal with conflict in your salon and spa

by | Apr 11, 2012 | Uncategorized

In our day to day life within our salons/spas we are faced to deal and resolve conflict.  Conflict unfortunately is a natural part of any business or part of life, whether it’s dealing with internal customers (your salon/spa team) or your external customers...

Front Desk Profits

by | Mar 20, 2012 | Uncategorized

Is your front desk making you money?  Or do you view it as a non-profit center within your salon/spa? When most salon/spa owners are asked that very questions they would say I don’t really know. Did you know the front desk is the most underutilized part of...

Make your Meetings ROCK!

by | Feb 15, 2012 | Uncategorized

Pre-Meeting Planning: Begin by creating an effective plan of action for your meetings. Know what you want to discuss and focus on – once you have a clear picture it’s time to create your agenda. They key to creating an inviting agenda is to make certain...

What’s your Business New Year’s Resolution?

by | Dec 12, 2011 | Uncategorized

  The end of the year is a perfect time to reflect on your businesses’ progress over the past year and begin to plan how you want your business to develop for the New Year. It’s time to make some decisions to ensure that your Salon/Spa is prospers in...