by Empowering You Consulting | Jul 26, 2017 | Salon & Spa Management
“Who’s on First?” If you haven’t ever seen the Abbott & Costello skit, make sure you watch it. It’s a great depiction of the problems that poor communication can wreak on a business. PURE CHAOS. At some point every business owner...
by Empowering You Consulting | Jul 10, 2017 | Salon & Spa Management
What’s the communication like on your team? When we speak to salon/spa owners and managers, the response varies greatly depending on what type of leadership practices they have in place. Do you wish your team had better communication? Have you ever found...
by Empowering You Consulting | May 25, 2017 | Salon & Spa Management
As a business coach, one of the most common challenges I see in our industry is service providers not knowing their professional worth. I often wonder why a select few are able to charge premium prices for their services, while so many salon professionals struggle to...
by Empowering You Consulting | May 9, 2017 | Salon & Spa Management
Take a moment to ask yourselves the questions below: Do you ever wonder why some service providers can charge so much? Would you like to increase your earning potential? Are you interested in moving forward in your career or business? If you answered “YES” to any of...
by Empowering You Consulting | Jan 24, 2017 | Salon & Spa Customer Care, Salon & Spa Management
It’s report card time! As we say farewell to the busy holiday season and enter a (hopefully) less hectic first quarter, it’s a prime time for you to evaluate if your salon/spa makes the grade. What better way to discover how your salon/spa is doing than by...
by Empowering You Consulting | Jan 9, 2017 | Salon & Spa Customer Care, Salon & Spa Management
Take a moment to answer the following questions: If your salon/spa received a Report Card, would it receive straight “A’s”? Do you know the true level of customer care your guests are receiving? Is your team providing WOW customer experience each and...
